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IT Management

ASSYST’s IT Management Services provide support for operations, management of IT resources, and maintenance. These services encompass support for strategic planning, management, and control functions imperative to consistently executing IT initiatives. ASSYST provides the foundational support to effectively align IT requirements with Federal government business operations. ASSYST’s IT Management Services provide support for all government lines of business, functions, and service components that comprise the Enterprise Architecture. ASSYST’s IT Management Services enable the development and implementation of IT governance and efficiently and effectively support government agencies’ mission requirements and service delivery operations. The services include the following functions:  

  • Controls and Oversight
  • Risk Management and Mitigation
  • Regulatory Development
  • Planning and Resource Allocation
  • IT Security
  • System and Network Controls

Controls and Oversight – This service area ensures that the operations and programs of the Federal government and its external business partners comply with applicable laws and regulations and prevent waste, fraud and abuse. ASSYST’s expertise in the development and implementation of management controls and systems helps agencies evaluate, manage, and monitor program performance relative to IT initiatives. ASSYST’s activities involve the development and implementation of management controls and systems required by agencies to evaluate, manage, and monitor program performance relative to IT initiatives.

Risk Management and Mitigation – These services include activities related to the processes of analyzing exposure to risk and determining appropriate mitigation strategies. ASSYST works with Federal agencies to identify risk and prepare risk management plans for IT projects, initiatives, and ongoing operations. ASSYST works with Federal agencies to develop contingency plans that ensure continuity of IT operations and service recovery during emergency events. This involves conducting risk assessments to determine contingency planning requirements for IT operating environments, developing and maintaining Continuity of Operations (COOP), and disaster recovery plans for IT components, and emergency preparedness. ASSYST works with Federal agencies to develop contingency plans that involve the actions required to plan for, respond to, and mitigate damaging events.

Regulatory Development – ASSYST’s Regulatory Development Services involve activities associated with developing regulations, policies and guidance to implement laws. These services include support for development, implementation and maintenance of systems to support agencies’ IT regulatory development, compliance, and enforcement activities. ASSYST supports systems that are used for Policy and Guidance Development involving the creation and dissemination of guidelines to assist in the interpretation and implementation of regulations.

Planning and Resource Allocation – ASSYST’s activities involve working with Federal agencies to determine the strategy, establishing programs and processes, and allocating resources. ASSYST helps by facilitating the planning of IT investments, as well as determining and managing the overall IT resources to efficiently and effectively support agencies’ mission operations. This service area includes the following functions:  

  • Budget Formulation/Execution - Facilitate the integration of budgets and plans at agency and departmental levels, to effectively link IT functions, activities, and resources with mission objectives.
  • Capital Planning - Facilitate the selection, management, and evaluation of IT investments relative to Federal government agencies’ overall capital asset portfolios.
  • Enterprise Architecture (EA) - Development and use of EA work products to manage current and future needs of Federal government business operations. The services include transition planning and migration support for EA components. The services provide support relative to Federal government mandates for measuring and reporting on the completion and usage of EA programs, as well as evaluating results for E-Gov alignment and implementation of Federal lines of business and other cross-governmental initiatives.
  • Strategic Planning - Facilitate the effective alignment of IT requirements with strategic business plans and program initiatives.
  • Management Improvements - Development and implementation of improved systems and business practices to optimize productivity and service delivery operations.

 

IT Security – ASSYST’s IT Security Services include the creation and implementation of security policies, procedures and controls to protect Federal information and systems from unauthorized access, disruption or destruction. ASSYST’s activities include the development and implementation of management, operational, and technical security controls required by agencies to assure appropriate levels of protection for IT systems and data are achieved. ASSYST’s IT Security Services involve all the functions pertaining to the protection of Federal information and information systems from unauthorized access, use, disclosure, disruptions, modification or destruction, as well as the creation and implementation of security policies, procedures and controls.

System and Network Controls – These services help to facilitate the planning, development, implementation, and management of system and network control mechanisms to support communication and automation. As a strategic partner, ASSYST works with Federal agencies to facilitate the planning, organizing, coordinating, and controlling of the arrangement of the elements of protection and monitoring capabilities, and incident recovery actions of the information environment. Our process takes configuration orders and provides status reports, and supports the operational and functional performance requirements by providing capabilities and services tailored to the technology infrastructure. ASSYST uses system and network controls that are based on acceptable standards and provides assurance to Federal agencies of compliance with such policies and operational guidelines. The service control requirements enable ASSYST to provide Federal agencies the network controls and operational performance capabilities they need.